Tag: Change Management

When No Good Deed Goes Unpunished

Process Improvement is a professed goal of all companies, and yet it is often greeted with hostility. How can you keep your sanity when you are the change agent?

Doctors Hate EHR’s…So What?

EHR's (otherwise known as Electronic Health Records) are getting to be ubiquitous in clinics across the country.  Thanks to both incentives (yay!) and mandates (ugh), the healthcare field is finally taking the leap that we in banking/finance took nearly two decades ago and moving to an operating system that is built around electronic records, rather ...

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Learning and Change Management

The fearful reactions to change are well known, but is it possible that some of the fear stems from having to learn, not from the changes themselves?

A Spoonful of Sugar: The Importance of Versatility

Anyone working in the technology field who deals with conversions or implementations will tell you that the Kubler-Ross Stages of Grief isn't something that is limited to deaths or divorces; they are also experienced in much the same order by customers who are undergoing a data conversion or a new software implementation.