The Real World: Usability Heuristic #2

Staff will have to adjust to use the system. But there is no need to make it as difficult as possible.

Status Report! Usability Heuristic #1

The first usability heuristic defined by Dr. Jakob Nielsen is in many ways one of the most basic: Visibility of System Status.

Usability: What the Heck are Heuristics??

Usability Heuristics are principles that software designers should keep in mind when designing or re-vamping software, websites or applications. Over the next few weeks, we will take a deep dive into each of them.

IT’s Role in Continuous Improvement for Healthcare

Implementing something like Continuous Improvement in the US Healthcare sector not only makes sense, it's the perfect realm for healthcare IT to really shine. What remains to be seen is which of the plethora of Healthcare IT vendors, if any, will identify and take advantage of this opportunity for future gains.

Software Saturation…Are We There?

Have we reached the saturation point of software? That point where it seems like everything is software, and software is everything?

HBO’s Silicon Valley: Usability Microcosm

As a user advocate who is participating in multiple usability-based projects, I am thrilled to see the issue get wider recognition. Now that it's out there, it's time we all did something about it.

Experienced Users Need Not Apply

Working with existing customers gets you good process-oriented suggestions. But your best source for usability questions is your brand new users who are the least familiar with the system.

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