One of my favorite aspects of my job is discovering new workflows and new ways of using software in order to accomplish the same task. Systems should be designed to be flexible (to a point) to accommodate some of these different desire paths; it boosts customer satisfaction and loyalty.
Whether you are a part of the C-Suite, or if you are on the Board of Directors or a Principal Shareholder, you need to be prepared to adapt, and not be caught in a response-only mode in a VUCA environment.
EHR's (otherwise known as Electronic Health Records) are getting to be ubiquitous in clinics across the country. Thanks to both incentives (yay!) and mandates (ugh), the healthcare field is finally taking the leap that we in banking/finance took nearly two decades ago and moving to an operating system that is built around electronic records, rather ...
At a certain point, we all have to acknowledge the reality that any business is operating in a continuous state of change. So you have to learn to not only operate within a constant state of flux, you need to learn to thrive in that environment. How do you do this?