Category: Communication

Channeling Your Inner Tyrion: Tips to Read a Room

You can learn an immense amount both from what is being said, and from what is not being said. Here are some tips to help you learn to read more than just the surface of a meeting.

Tips for Being Social When You Just Aren’t Feeling It

Not everyone is a social butterfly all of the time. Here are some tips for how to survive your next social event when you are feeling anything but social.

Ask a Stupid Question!

Friday is Ask A Stupid Question Day, so let's celebrate by asking questions!

A Pro’s Tips for Surviving a Conference

Conferences are always fun, and exhausting. That goes double when you are a presenter. Here are some tips to help you survive!

Using Entertainment to Create Business Success

Game of Thrones, just like some of my other favorite shows, are an in-depth study of power and politics. And that is useful for any organization.

Use Face-to-Face in the Workplace

I learned early on in my career that if you have the option of either a face-to-face conversation or an e-mail, face-to-face conversations are nearly always preferable for the myriad of other side benefits they offer.

Avoiding Death By Meeting

The focus on this kind of meeting plan is on having better meetings; meetings where you actually answer the questions you need to answer and solve the problems you need to solve free from distractions and tangents.

Be Easy To Work With

It may seem old fashioned, but Customer Service is important, particularly in the technology industry.

Talk Nerdy To Me

It is not easy to bridge the gap between the SME's and the general public. That's where translators like me come in.

Better Learn to Write Right

A 2004 study published by the National Commission on Writing found that blue chip businesses were spending as much as $3.1 Billion on remedial training for writing annually.

Talking With Millennials…Not At Them

Last week our office brought in a speaker to give an L&D Presentation on how to communicate professionally.  Because of a schedule conflict I could not attend the session, but a friend and colleague of mine did attend.  Afterwards, we went for our normal morning walk (which I find is good for both physical and ...


How Do You Improve Medical Literacy?

Healthcare Literacy is something which has become a bit of a hot button issue among the healthcare community and those who work in it. But how do you improve healthcare literacy?

A Spoonful of Sugar: The Importance of Versatility

Anyone working in the technology field who deals with conversions or implementations will tell you that the Kubler-Ross Stages of Grief isn't something that is limited to deaths or divorces; they are also experienced in much the same order by customers who are undergoing a data conversion or a new software implementation.

Should Trainers Speak in Buzzwords?

As soon as you begin a presentation and you turn out to be wrong (in the case of statistics), or unintelligible (in the case of the Jargon Trap), people begin to mentally step back from you. And if they do that, they have lost the message and you have lost the game.