Category: Cybersecurity Did You Know

Data Isn’t Everything

Not everything that is important can be quantified and measured. But not everything can be identified based on the human instinct side either. A balance must be struck for the clearest vision and best guidance.

When Security is an After Thought

The rapid advances in technology have created a huge market for Silicon Valley, and those that piggy-back off of them, to try and turn our homes into something resembling Eureka. But after the events of last week, we've seen exactly how much damage the insecurity of the IoT can do.

Epic: Tackling Usability Challenges Head-On

I admire Epic's approach, because I feel that it will address a common usability issue I have run across in my career experience: Designing for Programming vs. Designing for Users.

Accommodating Desire Paths

One of my favorite aspects of my job is discovering new workflows and new ways of using software in order to accomplish the same task. Systems should be designed to be flexible (to a point) to accommodate some of these different desire paths; it boosts customer satisfaction and loyalty.

Won’t You Please Help Me? Usability Heuristic #10

The final piece of advice he offers to increase usability of any software system isn't as much about the system itself as what is provided with the system: Help and Documentation.

Congratulations…it’s an error! Usability Heuristic #9

Generally speaking, bad error messages come in two varieties: The Too-Specific and the Too-General.

Too Much of a Good Thing: Usability Heuristic #8

It is important to acknowledge the reality that more information does not necessarily lead to better outcomes or better decisions.