Category: Analysis

The Audacity of Asking Questions

Only in organizations where collaboration and questions are encouraged can progress be made.

How a BA Makes a Great BA

The modern business analyst must be a master of people, processes and technology. Someone with a BA degree and/or a background in liberal arts is particularly well suited to this kind of challenge.

Manufacturing is Gone. Programming is Next.

The often-touted solution to manufacturing job loss is more education. But changing every assembler into a programmer is merely delaying the inevitable.

Discrimination in the Medical Workplace

Patients expecting medical care bring their prejudice and ignorance into the hospital with them. But it's not just doctors who experience this kind of discrimination.

Innovation for Naught?

True innovation, true disruption, needs to happen not with products or apps, but within the businesses themselves. Within how they operate. Within their culture

IT’s Role in Continuous Improvement for Healthcare

Implementing something like Continuous Improvement in the US Healthcare sector not only makes sense, it's the perfect realm for healthcare IT to really shine. What remains to be seen is which of the plethora of Healthcare IT vendors, if any, will identify and take advantage of this opportunity for future gains.

Software Saturation…Are We There?

Have we reached the saturation point of software? That point where it seems like everything is software, and software is everything?

Experienced Users Need Not Apply

Working with existing customers gets you good process-oriented suggestions. But your best source for usability questions is your brand new users who are the least familiar with the system.

The Value of Operational Education

I firmly believe that this Operational Education model has the potential to disrupt (in a good way) the way we normally operate and produce more value.

Usability Questions? Go Guerilla Style!

In less than an hour, you have actionable evaluations of usability that research indicates can identify 85% of usability problems. It doesn't get much easier than that!

Leaning In: The Praise

Besides shedding light on issues that have been illuminated by others in the past (and will surely continue to be highlighted in the future until they are ultimately resolved), there are several very specific things in this book that had me cheering in my seat.

Leaning In: The Critiques

Lean In was definitely well worth the read, but there are some legitimate critiques I have on the book that has become the working woman's guidebook in the last few years.

Why Consumerism Can’t Fix Healthcare

In a nutshell, the reason that a market-based approach cannot resolve healthcare's issues is that healthcare does not function like a normal market, and moreover it cannot function like one.

What E-Learning (Especially MOOCs) Get Wrong

On a recent webinar on 2016 trends in e-learning, the presenter declared 2016 to be the year when MOOCs (Massive Open Online Courses) are finally going to start succeeding in disrupting the world of Education.

Usability Gap: Industry vs. End Users

Industry rankings are important and they definitely should be considered if you are considering a switch. But equal weight should be given to the usability of the system, which is something that I strongly feel needs to be evaluated and ranked by outside sources.