
If You Build It…They Will Come?
"...hospitals should not use outdated facilities as an excuse for achievement of suboptimal satisfaction scores." - Dr. Zishan Siddiqui

Willpower vs. Procrastination
Procaffeinating is a new word to enter in to my vocabulary, but I can tell you that it is a certified truth. In my experience in Academia as a graduate student, in Museums and now in the Corporate World I have learned that one thing is constant across any workplace: Do Not Mess With The ...

Armchair RCA: Nightmare in the Museum
A Root Cause Analysis of the problem is so important to prevent these issues from happening again. But unfortunately I've seen a lot of cultural paternalism and blame-the-curators going on in this case. Not only is this not helpful, it will not prevent the next Nightmare in the Museum.

An Objection to Objectives
Last week I was able to catch up on a webinar that I had been meaning to view for several months. Ethan Edwards from Allen Interactions, Inc. presented a very interesting session for the Association for Training and Development (ATD) titled 10 Ways to Ruin your E-Learning: A How To Guide in Reverse. The webinar was ...